Standard Terms & Conditions
Document last updated on 20 January 2024.
Welcome to Fourbs Group Pty. Ltd.'s Standard Terms and Conditions. This document provides a comprehensive outline of the general terms governing our services. These terms apply to all projects undertaken by Fourbs Group Pty. Ltd. and are intended to supplement any specific agreements or contracts. We reserve the right to modify these terms at our discretion, without prior notice.
1. Acceptance of Terms
1.1 Acceptance Procedure
Clients may accept a quotation through various legally recognized mediums including digital acceptance via Xero, oral communication, electronic mail, or SMS. Acceptance indicates the client's agreement to adhere to these terms and conditions.
1.2 Scope of Agreement
Upon acceptance, the terms outlined herein, along with any specific contract terms, constitute a binding agreement between Fourbs Group Pty. Ltd. and the client.
2. Financial Terms
2.1 Deposit Requirements
For projects involving materials exceeding AUD $2,000 in value, a deposit equal to the full cost of these materials is required prior to commencement of services, unless otherwise agreed in writing.
2.2 Payment Terms
Payment is due immediately upon completion of services and receipt of invoice, except when an alternative payment arrangement is agreed upon in writing.
3. Price Matching
Fourbs Group Pty. Ltd. aims to offer competitive pricing. A bona fide written quotation for an identical scope of work and materials will be matched by us. Quotations with different materials are subject to our ability to obtain equivalent materials.
4. Cancellation Policy
Cancellations post-quotation acceptance but prior to service commencement incur a 25% fee of the total materials cost. This fee covers restocking, supplier, and administrative expenses.
5. Force Majeure
"Force Majeure" refers to unforeseeable events beyond Fourbs Group's control that impede our ability to fulfill contractual obligations.
5.2 Suspension of Obligations
Our obligations are suspended for the duration of the Force Majeure event.
5.3 Termination Clause
If Force Majeure continues beyond 60 days, either party may terminate the agreement.
6. Liability and Insurance Coverage
Fourbs Group Pty. Ltd. holds Professional Indemnity Insurance and Public and Products Liability Insurance within specified coverage limits. Our liability is constrained by these insurance coverages.
7. Dispute Resolution
7.1 Initial Resolution Efforts
Disputes should first be addressed through mutual discussions between Fourbs Group Pty. Ltd. and the client.
7.2 Mediation and Arbitration
If unresolved, mediation, followed by arbitration under the ACICA rules, shall be pursued.
7.3 Governing Law
These terms and any dispute arising from them are governed by the laws of New South Wales.
8. Changes to This Policy
Fourbs Group Pty. Ltd. may revise these terms and conditions at any time. Updated versions will be posted with their effective date.
9. Workmanship Warranty
We offer a workmanship warranty, covering the standard of our work for a specified period. For detailed information, please refer to our Workmanship Warranty page.